Privacy Policy

Last updated: June 2026

At Rodamientos Smilovic Limitada we respect and protect your privacy. This policy explains what personal data we process, for what purposes and what your rights are, in accordance with Law No. 19,628 on the Protection of Private Life.

Data controller

Data we collect

• Identification and contact: name, email address and phone number.
• Billing and shipping: RUT, company name, line of business and address.
• Order data: products, amounts and payment method (we do not store your card details).
• Browsing data: through cookies and analytics tools (see the Cookies section).

What we use your data for

We process your data to process and dispatch your orders, issue receipts and invoices, provide support and after-sales service, prevent fraud and improve the site. The basis for processing is the performance of the purchase agreement, compliance with legal and tax obligations and your consent where applicable.

Who we share your data with

We do not sell or transfer your data to third parties for commercial purposes. We only share it with those who are strictly necessary to complete your purchase:

• Shipping companies (Chilexpress, Starken, DHL) to dispatch your order.
• Payment gateways (Mercado Pago, Flow, Webpay/Transbank) to process your payment securely.
• Chilean Internal Revenue Service (SII) for the issuance of electronic tax documents.

Cookies

We use first-party cookies for the functioning of the cart and the session, and analytics cookies to understand how the site is used and improve it. You can block or delete cookies from your browser settings; please note that some functions may be affected.

Security

We apply technical and organizational measures to protect your information: encrypted connection (SSL/HTTPS), access control and payment processing through certified gateways.

Retention

We retain your data for as long as a commercial relationship exists and for the periods required by the applicable tax and commercial legislation.

Your rights

In accordance with Law No. 19,628, you may exercise your rights of access, rectification, deletion and objection by writing to [email protected]. We will respond to your request within the legal deadlines.

Changes to this policy

We may update this policy to reflect legal or operational changes. We will publish the current version on this page, indicating its update date.